REI is a well-known retail chain that offers a wide range of gear, apparel, and footwear for outdoor and fitness activities. With a strong reputation for their quality products, REI is a go-to destination for camping and outdoor enthusiasts. The store, located at 18605 Devonshire St, Northridge, CA, 91324, United States, offers in-store shopping, kerbside pickup, and delivery options for the convenience of their customers. Known for its friendly staff and comprehensive selection, REI is a popular choice for those looking for outdoor sporting and adventure gear.
![](https://static.where-e.com/United_States/California/Los_Angeles_County/Rei_f1a632d43a58cc10ab19de4f744e5e88.jpg)
Amenities and More
- Kerbside pickup
- Wheelchair-accessible entrance
- Credit cards
- Debit cards
- NFC mobile payments
- In-store shopping
- In-store pick-up
- Quick visit
Reviews
I stopped by this REI store while my wife was studying on the outdoor seating area near Paris Baguette. I wanted to see what items they had here and also what was on sale. When I walked in, I was surprise that this store is 2 floors. On the second floor it's mostly shoes and attires stuff. The bottom floor has more items like bikes, coolers, watches, clothing and etc. The store looks bigger inside and it's very welcoming. The store is kind of like a hidden gem inside this plaza.
Had the worst experience with a worker that goes by they/them. I forgot they name. They had freckles and short hair. I went in to buy a Patagonia jacket and she tried to upsell the REI membership. I let her know I wasn’t interested, and she made the most ridiculous face and rolled her eyes. When I told her I wasn’t interested she made me feel less than for not wanting to purchase the $30 membership or whatever. She really had the audacity to tell me you’re about to spend $200 on a jacket and you don’t want to pay $30 for the membership and continue to roll her eyes never will I ever step foot in this REI because of they/them.
Poor treatment of customers. Bunch of younger people who feel they are better than you. REI brand deserves better staff. Wake up, and train your staff!
I try to price match whenever I go to REI as I can usually find the stuff comparable to what's online the staff is definitely a big plus to going in person versus Amazon as they're way more knowledgeable than what I can usually find
Great selection of running and walking footwear 👟👟 Decided to ✅ out. NEIL & NAOMI took great care of me and hubby. They were busy but plenty of room to try shoes out and never felt rushed. Nice sale going on so able to score some nice walking shoes for both. Nice associates at cash register. 💪❤️💪❤️ …
Cassidy was a huge help in getting me a pack fit and giving me suggestios on bagpacks and sleeping bags! Came in without any experience and walked out with a good general idea of what my preferences are. Thank you, Cassidy!
Lots of things on the list to get here!
Would be great to have a shopping spree it would be very easy to spend several hundreds or thousands of dollars at a time shoes, jackets, hoodies etc. Looking forward to that day
Juan made my experience here amazing. He saw me bringing my bike in with a flat, pointed me where to go, and came and helped. He was super knowledgable, extremely friendly, and very courteous. One of the best experiences I've had at an REI. He had all his tools right available infront of him in his apron so I did not have to wait while he's searching for tools. He asked about my riding conditions and suggested tires that made the ride 10x more comfortable. I could not be happier. Give them a try for all your bike needs.
Location
18605 Devonshire St, Northridge, CA 91324, United States
Hours
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Updating...
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